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Terms of Service

Terms of service

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These conditions are valid exclusively between the company L' ArcaVerde S. r. l. with registered office in Terni in Strada la Selva, no number. REA
102628, hereafter called L' ArcaVerde and any person who makes online purchases on the website
www.larcaverde.com hereinafter referred to as '' CUSTOMER''. These conditions may be amended and the date of publication of the following
on the site is equivalent to the date of entry into force.
These conditions govern purchases made on the website www.larcaverde.com, in accordance with the provisions of Part III, Title III, of this Part.
Chapter I, of the Consumer Code, Legislative Decree. n. 206/2005, amended by Legislative Decree. n. 21/2014 and by Legislative Decree. 70/2003
on electronic commerce.

ARTICLE 1 - Subject matter of the contract


With these general conditions of sale, L'ArcaVerde sells and the CUSTOMER purchases at a distance the tangible movable items indicated and offered
in sale on www.larcaverde.com The contract is concluded exclusively through the internet network, through the access of the CUSTOMER
to www.larcaverde.com and the creation of a purchase order according to the procedure provided by the shopping cart of the site itself.
The customer undertakes to read, before proceeding with the confirmation of his order, these general conditions of sale, in particular
of the pre-contractual information provided by L' ArcaVerde and to accept it by affixing a flag in the box indicated.
In the order confirmation e-mail, the CUSTOMER will also receive the link to download and archive a copy of these general conditions of sale,
including as provided for by art. 51 paragraph 1 of Legislative Decree 206/2005, amended by Legislative Decree 21/2014.

ARTICLE 2 - Pre-contractual information for the consumer - Article. 49 of Legislative Decree 206/2005

Before concluding the purchase contract, the CUSTOMER takes note of the characteristics of the items, which are illustrated in the individual sheets
product at the time of choice by the CUSTOMER.
Before the conclusion of the purchase contract and before the validation of the order with "payment obligation", the CUSTOMER is informed relatively
up: - total price of the goods including taxes, with details of shipping costs and any other costs;
- method of payment;
- the period within which ArcaVerde undertakes to deliver the goods; - the period within which L'ArcaVerde undertakes to deliver the goods;
- conditions, terms and procedures for exercising the right of withdrawal (Art. 7 of these conditions) as well as the standard withdrawal form, of
which to Annex I, Part B of Legislative Decree 21/2014;
- information that the CUSTOMER will have to bear the cost of returning the goods in case of withdrawal;
- the existence of a legal guarantee of conformity for the goods purchased;
- conditions of after-sales service and commercial guarantees provided by L' ArcaVerde.

The CUSTOMER may at any time and in any case before the conclusion of the contract, take note of the information relating to L' ArcaVerde, the
geographical address, e-mail address, information that is reported, also as follows:.
L' ARCAVERDE Strada La Selva snc - 05100 Terni (TR) Italia e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

ARTICLE 3 - Conclusion and effectiveness of the contract

The contract of sale is considered concluded with the sending by L' ArcaVerde to the CUSTOMER of an e-mail confirming the order. E-mail
contains the CUSTOMER's data and the order number, the price of the goods purchased, the shipping costs and the delivery address to which it will
be sent the goods and the link to print and archive the copy of these conditions.
The CUSTOMER undertakes to verify the correctness of the personal data contained therein and to promptly communicate to L' ArcaVerde any
possible corrections.
l?ArcaVerde is committed to describing and presenting the items sold on the site in the best possible way. Despite this, they may be highlighted
some errors, inaccuracies or small differences between the site and the actual product. In addition, photographs of the products presented on
www.larcaverde.com are not contractual elements, as they are only representative.
l?ArcaVerde undertakes to deliver the goods within 30 days of the sending by L' ArcaVerde of the order confirmation e-mail
to the CUSTOMER.

ARTICLE 4 - Availability of products

The availability of products refers to the actual availability at the time the CUSTOMER places the order. This availability must in any case
be considered as purely indicative because, due to the simultaneous presence of several users on the website, the products could be sold
to other CLIENTS before order confirmation.
Even after the order confirmation e-mail sent by L' ArcaVerde, partial or total unavailability may occur
of the goods. In this case, the order will be automatically rectified by deleting the of the product not available and the CUSTOMER will come
immediately informed by e-mail.
If the CUSTOMER requests cancellation of the order by terminating the contract, ArcaVerde will refund the amount paid within 14 days from the day
on which L'ArcaVerde was aware of the customer's decision to terminate the contract.

ARTICLE 5 - Methods of payment

Any payment by the CUSTOMER can only be made by bank transfer, Paypal payment method or with payments
which will be established directly with the CUSTOMER.
In case of payment with Paypal, the actual charge will be made when L' ArcaVerde sends the order confirmation e-mail.

ARTICLE 6 - Prices

All sales prices of the products indicated on the website www.larcaverde.com are expressed in Euro and are exclusive of VAT, and where applicable,
the price including VAT is added.
Shipping costs are not included in the purchase price, but are indicated and calculated at the time of completion of the purchase process before
of the payment.
The CUSTOMER agrees to the right of L' ArcaVerde to change its prices at any time, however the goods will be invoiced on the basis of the following
prices indicated on the site at the time of order creation and indicated in the confirmation e-mail sent by L' ArcaVerde to the CUSTOMER.
In the event of a computer, manual, technical or any other error that could lead to a substantial change, not provided for by L' ArcaVerde, in the
sale price to the public, which would make it exorbitant or clearly derisory, the purchase order will be considered invalid and
cancelled and the amount paid by the CUSTOMER will be refunded within 14 days. from the date of cancellation.

ARTICLE 7 - Right of withdrawal

In accordance with the legal provisions in force, the CUSTOMER has the right to withdraw from the purchase without penalty and without specifying
the reason, and within 14 days from the date of receipt of the products, excluding perishable and personalised products in colour, format, etc.
 The CUSTOMER who intends to exercise the right of withdrawal must inform L' ArcaVerde by means of an explicit declaration, with a form that can
be downloaded from this link.
In case of exercising the right of withdrawal, the CUSTOMER is obliged to return the goods within 14 days from the day on which he communicated
to L' ArcaVerde the its willingness to withdraw from the contract in accordance with art. 57 of Legislative Decree 206/2005.
Goods must be returned to L' ARCAVERDE Strada La Selva snc - 05100 Terni (TR)- Italia
The direct costs of returning the products are borne by the CUSTOMER. The cost is estimated to be a maximum of about 300.00 (three hundred/00)
euro.
The goods must be returned intact, in the original packaging, complete in all its parts (including packaging and eventual documentation and
Accessory equipment: manuals, cables, etc.) and complete with the attached tax documentation. Without prejudice to the right to verify compliance
with above, L'ArcaVerde will refund the amount of the products subject to withdrawal within a maximum period of 14 days, including
shipping costs, if any.
As provided for by art. 56 paragraph 3 of Legislative Decree 206/2005, as amended by Legislative Decree 21/2014, L' ArcaVerde may suspend
reimbursement until receipt of the goods or until the CUSTOMER has demonstrated that the goods have been returned to L' ArcaVerde.
L'ArcaVerde will make the refund using the same means of payment chosen by the CUSTOMER during the purchase. In the case of payment
made by bank transfer, and if the CUSTOMER wishes to exercise his right of withdrawal, he must provide L' ArcaVerde with access to the section
contact us or via the same withdrawal form, the bank details: IBAN, SWIFT and BIC required for the refund to be made by L' ArcaVerde.

ARTICLE 8 - Delivery methods

L'ArcaVerde, through these General Terms and Conditions of Sale on-line, will only accept orders to be delivered in Italy and the Republic
of San Marino. The products will be delivered by express courier to the address indicated by the CUSTOMER at the time of the order within 30 days.
from the date of receipt by the CUSTOMER of the order confirmation e-mail sent by L' ArcaVerde.
For every order placed on the website www.larcaverde.com, ArcaVerde issues an invoice for the goods shipped. The invoice is available and
can be printed, after the order has been processed, in the "My orders" section of the "My L'ArcaVerde account" space of the CLIENT. La
invoice shall contain the information provided by the CUSTOMER during the purchase procedure. After the invoice has been issued, it will not be
possible to make any entries no changes to the data indicated in the report.

ARTICLE 9 - Liability

L'ArcaVerde does not assume any responsibility for faults due to force majeure or unforeseeable circumstances, even if they depend on
malfunctions and inefficiencies of the Internet network, in the event that it is not able to execute the order within the time allowed by the contract.

ARTICLE 10 - Access to the site

The CUSTOMER has the right to access the site for consultation and purchase. No other use is permitted, in particular
of the website or its content. The integrity of the elements of this site, whether they are audible or visual, and the technology used
remain the property of L' ArcaVerde and are protected by intellectual property rights.
 
ARTICLE 11 - Integrity


These General Terms and Conditions of Sale consist of all the clauses that make up these Terms and Conditions. If one or more of the provisions of
these Regulations General Terms and Conditions of Sale is considered invalid or declared invalid under the law, regulation or as a result of a decision
by as a party to a court of jurisdiction, the other provisions will continue to be fully effective and enforceable.

ARTICLE 12 - Applicable law and competent court

These General Conditions of Sale are subject to Italian law.
Any dispute that cannot be settled amicably will be submitted to the exclusive jurisdiction of the Court of Terni.  
In any case, it is possible to use the mediation procedures set forth in Legislative Decree 28/2010, for the resolution of any disputes
arising from the interpretation and execution of these conditions of sale by accessing the following website: https://webgate.ec.europa.eu/odr.

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